Refund & Cancellation Policy

At BOBO.Kids, all our products are digital worksheets and downloadable resources. Please read this policy before making a purchase.

1. Digital Products – No Refund

Due to the nature of digital products, all purchases are generally non-refundable once the download has been made available.

2. Duplicate Payment

If you are charged more than once for the same order, please contact us. After verification, the duplicate payment may be refunded.

3. Payment Deducted but Download Not Received

If the payment was successful but you did not receive access to your purchased worksheet, please contact us. We will verify the transaction and provide the download access where applicable.

4. Incorrect Product Purchase

Please carefully check the product name, age group, pages and description before purchasing. Purchases made for the wrong product are generally not eligible for a refund.

5. Technical Issues

If you experience a genuine technical issue that prevents you from accessing your purchased product, contact us and we will try to resolve the issue.

6. How to Request Support

Email: hi@bobo.kids
Phone / WhatsApp: +91 95833 03908

Please provide your Order ID, registered email address and payment/transaction details.

7. Processing Time

Where a refund is approved, the refund will be processed through the original payment method. The time taken for the amount to appear in your account may depend on your bank or payment provider.

BOBO.Kids reserves the right to review refund requests on a case-by-case basis.

Last Updated: September 2026